The Saphire interview centre is located at terminal 2-F in the arrival hall at Soekarno Hatta International Airport. The Saphire enrollment center is open from Monday to Friday from 08:00 am - 04:00 pm. The Saphire interview will take approximately 30 minutes.
At the Saphire interview the interviewing officer will check your original documents; valid passport, relevant visas and the guarantee letter for foreigners. When you are approved for membership your documents will be signed and stamped by the immigration officer. The interviewing officer will collect your biometric data (photo and fingerprints), which will be stored on your Saphire card. A photo of you will be captured and the data will be stored in our system and registered on the chip of your Saphire card. The officer will tell you if you have been approved and give you a brief explanation of how to use the Saphire card and how this unique automatic border passage system works.
Terms & Conditions