Your privacy is one of our top necessities and our main aim is to keep all of your personal data secure and classified. We specialize in processing and submitting applications for government issued visas and travel programs. You will find more information in our Terms and Conditions which will provide you with further details on how our business works.
Note: We are NOT a government agency.
All representatives are prepared in Fast Track Services's security approach and are focused on protecting your personal information.
The number one priority is respecting your privacy. Staff members are not allowed under any circumstances to communicate with clients regarding anything other than a visitor question, service payment fees or to chase up missing information. We do not operate as a call centre and pride ourselves on protecting all of our client’s personal information.
All data gathered from this site and from application structures submitted to Fast Track Services is viewed as private. Your data can only be accessed by authorised staff and will not be passed on to any third parties. However we may use your email address to send you information about relevant services but only at your request. You have the option of providing (personal) data within the framework of the sale of products, services, questionnaires and competitions. This data provided by you, including your name and e-mail address, this is then processed and we are able to provide you with customised information on the services and products available. You can ask us to remove your data from our database at any time.
Fast Track Services application forms only contain data required by the government to process a visa or check eligibility for a trusted traveller program.
The application forms submitted via this website are kept for a maximum of 60 days by clients who have paid our PayPal service fee. This is to ensure that there are no PayPal disputes by the applicant against Fast Track Services. If necessary the application may be uploaded to PayPal to prove the applicants consent to Fast Track Services’s services.
Application forms submitted via this website by clients who do not pay our PayPal service fee are kept for 14 days in the anticipation that the applicant will make a PayPal payment. After this time the application will be destroyed.
If applications from clients are cancelled with Fast Track Services before Fast Track Services are able to carry out the service are destroyed immediately
Note: We never print out paper copies of any application form
We only accept applications from children under the age of 18 if authorised by parents or legal guardians. Each application form has a section for parental consent and parents or legal guardians are kept in constant contact via email about all communication from Fast Track Services relating to a child applicant.
Credit Card Protection
Fast Track Services work with the regulations set by the PCI Security Standards Council. The credit card information is utilized singularly for the reason depicted on the application form. Emails from applicants containing credit card details are deleted immediately after use. However this does not include emails containing credit card information on an Fast Track Services application form. Application forms are kept in a secure database for 60 days once Fast Track Services has carried out all contracted services. Fast Track Services regularly audits its security and processing policies to ensure maximum security for your personal data. All staff members are intensely observed while working with an applicant’s credit card data.
Note: We do not allow staff to write down or store credit card numbers.
Your data can only be accessed by authorised staff. We ensure that all data sent to Fast Track Services is protected and secure from any unauthorized access. We utilize suitable physical, electronic and administration strategies to shield and secure the data we gather on the web. Such strategies incorporate the most recent in encryption engineering and firewall protection.
This privacy statement is tailored to the current information available on this site. Modifications and changes to this site could lead to adjustments in this privacy statement. We therefore recommend that you regularly check this privacy statement.