Using the Saphire Lane
As a Saphire member you don't have to wait in line at passport control. The designated Saphire security lane enables saphire members to fast track through the security process in seconds. The Saphire lanes are located at Gate D1 and Gate E3 in the Terminal 2 departure lounge at Soekarno Hatta International Airport.
At the designated Saphire security lanes you need to show the officer your valid boarding pass / airline ticket, your passport and your Saphire card. You must place your hand baggage on the x-ray machine and walk through the metal detector. Then collect your hand baggage from the x-ray machine.
Airport security dictates that even though you hold a Saphire card; the border guards have the right to refuse any Saphire member who does not have a valid passport, boarding card / ticket.
Using the Automatic Border Passage (ABP) machine
The Automatic Border Passage machine is located at the immigration counter inTerminal 2 Departures and Arrivals halls.
To use the machine follow the on screen instructions:
1. Place your passport on the scanner
2. Enter the opened gate
3. Insert your Saphire membership card into the designated slot
4. Scan your boarding pass
5. Place your thumb onto the scanner
The machine will tell you if you are verified. Please remember to collect your Saphire card and pass through the automatic gate.
Terms & Conditions